Services & Departments

9-1-1 is an emergency reporting phone number provided and operated by communities, to contact local police, ambulance and fire services.

9-1-1 calls are routed to an emergency call taking centre, which will ask if you require police, ambulance or fire. Stay on the line if you are transferred.

Non-Emergency Phone Numbers:

• Ambulance: 653-3211
• Fire Department: 778-3183
• OPP: 1-888-310-1122
• Poison INFO: 1-800-268-9017

When a call is placed from a land line phone most 9-1-1 systems display your name and address to the call taker.

Cellular 9-1-1 calls may display the phone number to the call taker, but do not display the location. Always know your location and be prepared to provide it.

Children should be taught the proper use of 9-1-1

9-1-1 DO’S

• 9-1-1 should be used for emergencies only
• Examples include serious medical problems, life threatening situations, fires or crimes in progress. If you are not
  sure call 9-1-1
• Make sure the numbers on the outside of your residence are clearly visible from the roadway day or night.

911 DON’TS

• Don’t program 9-1-1 into any phone

For Further Information on 9-1-1 Contact the Fire Department Office at (705) 778-3183